Frequently Asked questions
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DO I NEED TO DO ANYTHING BEFORE MY APPOINTMENT?
Depending on the type of consultation or appointment you're having you may have to avoid other treatments beforehand or make us aware of any medication you're using. Please contact us if you'd like to discuss your suitability for treatment solutions.
Is ‘Botox’ the only option for people who want to get rid of their wrinkles?
Not at all, there are various options. It may be that dermal fillers or thread-lifts are possible alternatives for you. Before you undergo any injectable treatment, you will be invited for a one to one consultation session with Dr Kiran Kandola who will help you determine which treatment is suitable for you.
Do I need to pay anything before my appointment?
A £50 deposit is required to secure your appointment slot which is payable by PayPal or credit/debit card on the website. This is then deducted from your chosen treatment price.
What is involved in a skin consultation?
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When you come to us for a skin analysis session, you will be by Dr Kiran Kandola who will discuss comprehensively the various skin and body treatments.
During the consultation, we will carry out an in-depth skin assessment, along with a patch test if necessary. We will then devise a personal treatment programme that is perfectly suited to your skin requirements. The whole consultation will take approximately 20 minutes.
What is your cancellation policy?
We take a fully refundable deposit of £50 for all our consultations including those that are free of charge. Should you need to cancel or reschedule we kindly ask that you call us 48 hours before your appointment. Failure to give the full notice will result in the deposit being taken by the clinic. This allows us to manage our diaries and offer the appointment time to another patient.